Privacy Policy
Goava
Goava's Privacy Policy
Goava respects your privacy and wants to be transparent on how and why we collect data.
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Goava collects the following data:
- Personal identification information (Name, company, email address). We only do this if you submit a form. The form can be for a whitepaper, webinar, or other information that we need your email to be able to send to you.
How do we collect your data?
You directly provide Goava with most of the data we collect. We collect data and process data when you:
- Register online or place demo booking of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser's cookies.
How will we use your data?
Goava collects your data so that we can:
- Give you a demo, invite you to webinars and other marketing activities.
- Email you with special offers on other products and services we think you might like.
If you agree, Goava will share your data with our partner companies so that they may offer you their products and services. This applies to webinar speakers.
How do we store your data?
Goava securely stores your data in our CRM.
Goava will keep your name, email address, and other information you filled in the form.
Marketing
Goava would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Goava from contacting you for marketing purposes or giving your data to other parties.
What are your data protection rights?
Goava would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request us for copies of your personal data.
The right to rectification - You have the right to request that Goava correct any information you believe is inaccurate. You also have the right to request your data to complete information you believe is incomplete.
The right to erasure - You have the right to request that Goava erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Goava restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Goava's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: Jonas.Ehne@goava.com
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
How do we use cookies?
Goava uses cookies in a range of ways to improve your experience on our website. We track if you log in on the site and we also use third-party trackings like Google Analytics, Facebook pixel, and Upsales for website tracking.
What types of cookies do we use?
There are several different types of cookies, however, our website uses:
- Functionality - Goava uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.
- Advertising - Goava uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Goava website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: Jonas.Ehne@goava.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Goava has not addressed your concern satisfactorily, you may contact the Information Commissioner's Office.